There are a good number of Scalp Med complaints and related stories resulting from unsuccessful user experiences with the product on the internet. But to be fair, there is also a significant amount of positive testimonials.
Contrary to the complaints, the company’s website details how it has helped thousands of hair loss sufferers and also provides numerous case studies and written testimonials of success stories from people it has helped regain their hair.
To be sure, almost any company that does business with the general public will have some customer complaints. So; To get a better idea of the severity of Scalp Med’s complaints, I reviewed the company’s current status with the Better Business Bureau.
I determined that the company was started on January 9, 2000 with the stated business purpose of providing hair growth products to the general public.
Besides; they were recently acquired by infomercial powerhouse Guthy Renker, adding credibility and financial strength to the brand.
Overview of Scalp Med complaints currently filed with the Better Business Bureau:
The company currently maintains a Triple A rating with the Better Business Bureau. The BBB also reports that due consideration has been given to all complaints made to the company to date.
Specifically, there were 118 Scalp Med complaints filed, closed, and reported by the BBB over the last 36 months.
In 83 of the cases, Scalp Med’s complaint department issued a full refund as requested by the customer.
In 5 of the cases the company made a partial refund.
In 29 of the cases, the company agreed to act in accordance with its contract.
In 1 case, they refused to make an adjustment based on what were considered to be justifiable reasons.
The most common Scalp Med complaints have a similar theme related to the lack of success the cited users have had with Scalp Med.
Without minimizing the negative experiences some people have had with this hair growth product; However, it is important to recognize that hair loss is a complex affliction that cannot be easily addressed under the best of circumstances.
Additional factors that may inflate Scalp Med’s complaints are that any hair growth regimen requires time (at least 3 months) and consistency of use to be successful. Therefore, it is important to closely follow the instructions for use of the products to maximize the chances of success. Any hesitation from the recommended usage regimen may result in diminished results.
There can be no doubt that Scalp Med has the potential to regrow hair simply due to the fact that it contains Minoxidil; also known as Rogaine.
Minoxidil has been approved by the FDA as one of the few scientifically proven hair growth products on the market today, which means any product containing Minoxidil should also be capable of regrowth due to hair growth effects. of this ingredient as a minimum. .
Add to that the additional hair growth ingredients in the Scalp Med formulation and they claim that your chances of growing your hair back are greatly increased with their product.
In conclusion; While there are a number of valid complaints from Scalp Med, the number of complaints is not unreasonable due to the fact that the company sells a product that requires long-term (at least 2-3 months) diligent application with results that can be somewhat difficult. to measure in many cases.