Primus Knowledge Solutions
Primus Knowledge Solutions develops award-winning software that enables superior customer experiences. Its award-winning technology powers every interaction with knowledge and increases customer satisfaction and retention, while reducing operational costs. The company has received numerous awards and recognition for its robust product platform. These include the CRM Excellence Award in 2004 and the Users Choice Award in 2005. It has also been given Strong Positive ratings by Gartner. If you’re interested in learning more about this company’s products, please visit its website at www.primus.com.
Primus Knowledge Solutions is a leader in providing customer relationship management (CRM) software. Their software includes modules for customer service, sales, and marketing. The company also offers email and chat session management. The company generates 30% of its total revenue from services. The two companies compete for business with each other, including in the e-commerce space. The companies’ combined annual revenue is $90 million. They employ 479 people. The companies plan to cut about ten to fifteen percent of their costs through the merger. The merger is expected to be completed by the end of this year.
The company also offers software to help companies manage customer relationships. The company’s customer relationship management software includes modules for sales, marketing, and customer service. Its software also provides solutions for managing chat sessions and email correspondence. The company’s services account for 30% of sales. Among its major customers are 3M, Microsoft, and Cisco. It also relies on the software of other companies to extend its product line. Its recent acquisitions have included a distribution joint venture in Japan with Trans Cosmos.
Primus Knowledge Solutions Will Be Acquired by Art Technology Group
A technology company, Art Technology Group, has agreed to purchase Primus Knowledge Solutions. The company specializes in customer relationship management (CRM) software and online marketing. Both companies sell electronic communication and wireless solutions. Together, they generated $90 million in revenue in 2004. The merger is expected to save the companies $10 million to $15 million in costs. The company plans to complete the merger by the end of the year. There are a few questions about the new organization.
The company’s customer relationship management software has a wide variety of modules that help companies manage customer relationships. The company’s other applications include CRM, email management, and chat session management. As of August 9, 2004, the two companies had combined revenues of around $90 million. As of the end of June 30, the combined revenues were estimated to be at least $15 million. The merger is expected to save $10 million to $15million a year in costs.
Primus Knowledge solution is an award-winning customer relationship management software provider. The company also offers a variety of customer support software and wireless solutions. In addition to offering KM software, the company offers a variety of features for businesses to use in their customer interactions. Founded in 2003, Primus Knowledge Solutions has many awards and accolades for its work in the field of customer service. The company’s name is also a trademark for the brand.